References

Free A, Thomas K, Walton W, Griffin T Guidelines for practices on the revised Quality Outcome Framework (QOF) points for Palliative Care and the Gold Standard Framework (GSF).London: NHS End of Life Programme and The Royal College of General Practitioners; 2006

End of life care for adults.London: National Institute for Health and Care Excellence; 2011

Continuing Professional Development: Pre-hospital management of end-of-life care

02 April 2017
Volume 9 · Issue 4

Abstract

Overview

This CPD module will outline some of the challenges for patients at their planned end of life. End-of-life care is a specialism which paramedics, as the ‘go to’ provider of out-of-hours healthcare, are often faced with. It will cover a number of conditions which can no longer be cured, but instead, treatment is designed to be palliative. We will focus on some of the emergencies such as secretions, bleeding and pain in the end stages of life.

LEARNING OUTCOMES

After completing this module the paramedic will be able to:

  • describe the terms end-of-life and palliative care, and have awareness of the implications for the paramedic.
  • Consider some of the elements of care important to the patient and their relatives in the final stages of life.
  • Explore some of the methods of treating a patient in the final stages of life.
  • If you would like to send feedback, please email jpp@markallengroup.com

    Planning the right way to die has been on the agenda in the healthcare system for some time. Choice at the end of life is important. End-of-life care can, like a chronic condition, have an acute flare and thus an element of unpredictability on top of a known discourse of a disease can occur. Whenever rapid deterioration occurs or an inability to cope, help will often be sought. There are teams that can support in a timely manner, but at times of crisis (including emotional crisis of the family), the 999 system can be activated for help. The paramedic arrives and is often faced with an unknown background and has to make acute decisions about how the patient should be cared for.

    Palliative care is part of supportive care. Palliative care is the active holistic care of patients with advanced progressive illness. Management of pain and other symptoms and provision of psychological, social and spiritual support is paramount. The goal of palliative care is achievement of the best quality of life for patients and their families. Many aspects of palliative care are also applicable earlier in the course of the illness in conjunction with other treatments (NICE, 2011).

    What are the aims of palliative care?

    Palliative care aims to:

  • Affirm life and regard dying as a normal process.
  • Provide relief from pain and other distressing symptoms.
  • Integrate the psychological and spiritual aspects of patient care.
  • Offer a support system to help patients live as actively as possible until death.
  • Offer a support system to help the family cope during the patient's illness and in their own bereavement.
  • Although these sound like admirable goals, they are certainly better fulfilled by someone who knows the case of the patient, has over time spoken with the patient and the relatives and formulated a unique care plan for that patient. As a first contact healthcare professional, the paramedic is sub-optimal in the process. Time is often spent orientating yourself by information gathering to work out ‘where you are’ in the plan or if there is a plan at all. Of course, even if there was a plan – the patient or relatives may choose to be non-concordant with the plan for a number of reasons.

    How would you know someone is about to die?

    Peri-mortem

    End of life care (EoLC) describes the patient who is dying and in their last 2–3 days of life. As healthcare professionals we can often recognise the sick patient and the patient who we think is close to death. Classic supporting feat ures include shock like symptoms of tachycardia, hypotension and hypoxia. Of course not all patients do die in the ‘predicted’ time frame, so putting in place a system of care for monitoring will be part of the care plan for the patient. Where the patient has signs or symptoms that suggest they may be in the last days of life, they should be monitored for further changes to help determine if they are nearing death, stabilising or recovering. This may be a difficult decision for the paramedic, but the process of those close to dying sometimes may take hours, so the decision is about making sure the communication agenda is set, the patient and family are supported and that symptoms are minimised allowing care to be transferred to alternative care providers, such as district nursing teams and urgent care (out-of-hours) practitioners.

    In the last days of life, the people important to the patient should be given the opportunity to discuss, develop and review the individualised care plan. An example may be that the original thoughts were to die at home, but as reality of death approaches, the preferred choice may be to die away from the home where their loved ones will continue to live. As a healthcare professional, you are allowed to update the care plan; however, this should be documented with the reasons why any changes have been made. Communicating this back to the in-hours GP is very useful and can be achieved by direct communication in-hours, using single point of contact centres to ‘fax’ details across (out-of-hours) or use of urgent care practitioners who can access the patients NHS spine care record and update this accordingly.

    Who plans that the patient may die?

    The team

    The possibilities of a patient dying are often discussed months in advance and most GP practices have a monthly ‘Gold Standards Framework’ also known as a palliative care meeting (Free et al, 2006). This is normally attended by the local McMillan Nurse Specialist, Community Matrons and practice based practitioners. Patients are placed onto a palliative care register which is mirrored on their NHS spine care record. They are categorised as green, amber or red. If the patient has a prognosis of months to live, they are categorised as green. At the green stage, they may be considered for a form called a DS1500, which is a GP form to fast track them to high rate benefits. This category is characterised with the patient being clinically unstable with frequent exacerbations. The amber category is for those with a prognosis of weeks, and are considered as deteriorating. The red category is those for a prognosis of days and the patient would be considered in the dying and terminal phase of their illness. The intuitive ‘surprise’ question can be useful to help categorised this. For example – ‘would you be surprised if the patient died in the next few days?’ vs. ‘would you be surprised if the patient died in the next few months’. Common conditions for entry on the register include progressive cancer, COPD, heart failure, dementia and fragility. This is a prime opportunity to spot check the progress of the patient's overall care. It can be used to check their care plan for the patient's death and where required, complete the resuscitation order (this is usually done for those on an amber status). A paramedic can always suggest or check whether the patient has been discussed at the GSF meeting – this will be coded in their NHS spine care records.

    What are the different categories of expected death?

    Signs and symptoms near the end of life

    Signs such as agitation, Cheyne-Stokes breathing, deterioration in level of consciousness, mottled skin, noisy respiratory secretions and progressive weight loss may give you clues that death is approaching. Symptoms such as increasing fatigue, reduced desire for food and fluid and deterioration in swallowing function may also help you recognise this. Finally functional observations such as a change in communication, deteriorating mobility or performance status, or social withdrawal may also provide insight into the likelihood of death occurring.


    Prognosis Characteristics
    A ‘All’ Years + Stable
    B ‘Benefits e.g. DS1500’ Months Frequent exacerbations
    C ‘Continuing Care’ Weeks Deteriorating
    D ‘Days’ Days Dying/terminal

    Anticipating care needs

    As part of an individualised care plan which will include personal goals and wishes, preferred care setting and resources needed, the need for anticipatory care should be discussed and organised. Anticipatory care needs include preferences for symptom management including management and maintaining hydration and post death care requirements (often reflecting religious beliefs). Anticipatory medicines can also be part of this plan. They are prescribed on a ‘just in case’ basis to alleviate signs and symptoms which may cause discomfort or prevent dignity in the final stages of life. As they are already prescribed, there are no legal obligations preventing the paramedic from utilising this prescription. Generally, there is a sub-cutaneous medicine for pain (e.g. diamorphine), one for nausea/vomiting (e.g. cyclizine, haloperidol or levomepromazine), one for terminal restlessness/agitation (e.g. midazolam or oral lorazepam) and one for moist secretions (death rattle) (e.g. glycopyrrolate/glycopyrronium or hyoscine hydrobromide). Additions could include medications for seizure (e.g. diazepam). The use of a syringe driver will help deliver these over hours, but they may also be ‘written-up’ for a stat dose, which may be more helpful in the short term for the paramedic. Syringe drivers are often accessed via the palliative care nurse team or district nursing services. The ideal time to organise this is not in the acute crisis as it can often take several hours, and is often faced with complications such as pharmacists either not open at the required time to get the drugs, the medications needing to be ordered in, or if a syringe driver is needed, to locate and have it delivered/set-up.

    What if the patient is distressed from lots of blood?

    For the patient with drowsiness, it is better to plan their visits and activities for times when the patient is most alert. For the patient becoming unresponsive, reassure relatives that many patients are still able to hear after they are no longer able to speak; so, talk as if he or she can hear. If the patient has confusion about time, place and identity of loved ones, advise relatives to speak calmly to help re-orient the patient. Gently remind the patient of the time, date, and people who are with them. If they have loss of appetite, decreased need for food and fluids, let the patient choose if and when to eat or drink. Ice chips, water, or juice may be refreshing if the patient can swallow. Keep the patient's mouth and lips moist with products such as glycerin swabs and lip balm.

    For the patient with loss of bladder or bowel control, keep the patient as clean, dry, and comfortable as possible. Place disposable pads on the bed beneath the patient and remove them when they become soiled. In the patient whose skin is becoming cool to the touch, warm the patient with blankets, but avoid electric blankets or heating pads, as these can cause burns. For the patient with laboured, irregular, shallow, or noisy breathing, remember breathing may be easier if the patient's body is turned to the side and pillows are placed beneath the head and behind the back. A cool mist humidifier may also help. Finally in patients with uncontrolled bleeding, the use of dark towels will help soak up blood and avoid the discomfort or recognising the bleeding.

    At death

    For ease of process when it comes to expected death, certification of death in the community, a doctor at their registered practice must have seen a patient recently. The English law does not require a doctor to confirm death has occurred or that “life is extinct” – this can be done by the paramedic. The law does not even require a doctor to view the body of a deceased person. No doctor is required to report a death to the police. It does however require the doctor who attended the deceased during the last illness to issue a certificate detailing the cause of death. Therefore, it is unlikely that an out-of-hours doctor who does not know the patient will add to the care in this situation. Where no such regular doctor has attended the deceased recently, this would be classified as unexpected (‘sudden’) death.

    For the expected death patient, an out-of-hours practitioner or doctor does not necessarily need to see them prior to death, unless this is to address a specific sign or symptom. If a death has occurred and is expected, once death is recognised (life is extinct), the body can be removed to an undertaker. Unexpected ‘sudden’ deaths should be reported to the coroner (usually via the police) using local policies. Case law exists to confirm that a NHS general practitioner do not have a contractual obligation to attend upon the body of a patient declared to be dead and would be a duplication of resources if recognised as life extinct by a paramedic or other healthcare professional. The wider health system, due to demand, would be acting correctly by prioritising the needs of their living patients. This does not negate the ethical and moral responsibility to make the experience of bereavement as gentle and easy as possible for relatives and friends, although there are various other support mechanisms available to family.

    Summary

    Death is a normal and often anticipated process of care, which ideally should not involve an emergency response from a paramedic. There are numerous national guidelines, supporting organisations and multiple primary care healthcare professionals involved in the months, weeks and days of the palliative care as it leads towards the last 2-3 days of the end of their life. Hopefully, care plans, resuscitation orders, beliefs, wishes and preferences would have been identified and planned for prior to a crisis moment in the terminal phases.

    Paramedics are often the go-to people when there is a health crisis or the situation becomes unknown. Supporting the care is important in the phases prior to death occurring. This may involve setting up or referring so that end of life anticipatory medicines can be administered and so that someone can recognise life is extinct when death has occurred. Ideally, a referral to the patient's own doctor will help support the death certification process if they are seen as part of their current episode of illness. Remember the local hospice team will often offer advice if you are unsure what to do. You can always phone a friend.