Recognizing the profession: Queen's Ambulance Service Medal for Distinguised Service

Ian Peate
Friday, September 2, 2011

The criteriaThere is a number of criteria that have to be met in order to be eligible for consideration and to progress nominations for the QAM. A specific nomination form is available and must be completed in accordance with the guidance provided.It is important when considering an individual for an award that the choice of award and level of award is the correct one. There are a number of awards available through the honours system that recognize an individual's work and contributions. Some of these awards are not ambulance specific and should always be considered.In the royal warrant outlining the nature of the award, eligibility states that the medal will be awarded to all ranks in the NHS ambulance service (or state equivalents) in the UK, Isle of Man and the Channel Islands. Those working in the private/ independent and voluntary ambulance services will not be eligible.Those entitled to be considered will have to demonstrate devotion to duty, distinguished, meritorious and exemplary service, devotion to duty, including service marked over a prolonged period in the ambulance service. Commendable personal performance in the following aspects of the ambulance service will be particularly important when ambulance personnel are being considered for recommendations for award of the medal:Very high levels of sustained performance while temporarily filling posts that would normally attract a higher rank/gradeProlonged service, but only when accompanied by exceptional achievement and meritCompletion of a significant piece of work or project that results in substantial improvements for patients and/or for staffTaking on additional roles or responsibilities (in addition to their core role) that results in significant improvements for patients or staff l Taking a leading role in developing IT systems to improve performance and efficiency of the ambulance serviceTaking a significant and prolonged leading role in training and development to promote staff knowledge and skillsSuccess in organizing ambulance services under special difficulties; for example, managing major, serious or dangerous operational incidents, which make exceptional demands on personnelSpecial services to royalty or heads of state.Eligibility is extended to full and part-time staff. There is no provision to provide a retrospective award to retired staff; those staff in service on or after the date of the medal's introduction and have since retired will be eligible.Usually, staff will have had to have completed 10 years good conduct and exemplary service prior to being recommended for the award of the medal. There may be exceptional circumstances where this may be negated.Time spent on maternity leave, up to a maximum period for statutory maternity pay in respect of each pregnancy, will be treated as counting towards length of service, if that service is deemed exemplary. Any period of part-time work will be regarded as qualifying service so long as the weekly conditioned hours are a minimum of 20 hours.

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