communication

Perceptions and experiences of mental health support for ambulance employees

This study was designed to meet five objectives, the first of which was to investigate work-related stressful events and how they relate to staff characteristics, such as job role and gender, and...

The zero point survey and egg-timer model combined for crew management

Paramedic working environments are highly complex, unpredictable and fraught with risk. If paramedics are to arrive safely at their patient's side and deliver high-quality, person-centred care, they...

Effective clinical feedback provision to ambulance clinicians: a literature review

Ivers et al (2012) concluded their systematic review of the effects of feedback on health professional practice by stating that it could lead to small but important improvements and recommended...

What is the paramedic's role in smoking cessation?

Train paramedics to give a brief intervention (very brief advice (VBA)) on smoking cessation using the three As (AAAs). The AAAs is an opportunistic brief intervention tool given to all smokers,...

Breaking bad news and managing family during an out-of-hospital cardiac arrest

BBN is described in the clinical setting as the delivery of any news that drastically and negatively alters the patient's view of his or her life (Adebayo et al, 2013). In the event of an OHCA, the...

Development of clinical and inter-personal skills to support people living with dementia

Three themes emerged from the thematic analysis: challenges of communication students' negative emotional response, and lack of social care and pathways. Themes and subthemes emerged from both first...

Prioritising the development of paramedic students' interpersonal skills

Ethics approval for this research was obtained from the UTAS Human Research Ethics Committee (No. H11576)..

Excelerate Technology: responding to the evolving communications needs of the emergency care sector

As the communications requirements of the emergency care sector evolve, we continue our commitment to our customers by investing heavily in new ways to support paramedics in the field, through the use...

Paramedics developing rapport with the elderly: a pilot study

‘Instructional methods should not be used in the teaching of communication skills, since they are ineffective in comparison with experiential methods’.