References

North East Ambulance Service: Patient experience survey. 2017. https//tinyurl.com/y9z2hfwu (accessed 1 December 2018)

A battle of expense, efficiency and holistic care

02 December 2018
Volume 10 · Issue 12

This book may not immediately stand out to the paramedic despite ‘emergency care’ being in the title. To be honest, this wouldn't be a bad assumption to make. That's not to say the book doesn't cover some paramedicine topics—however, it takes some digging to find them.

We are presented with six initial chapters each written by different authors—in fact, there are a total of over 50 authors in this particular book. What becomes apparent is that the vast majority are from the United States (US) and, consequently, the topics are US-centric. The latter section of the book uses 20 case studies to further explore topics in hospital care. However, don't expect these case studies to be clinically focused as we tend to know them. Rather, they are selected to explore topics such as ‘big data’, which addresses the complex world of analytics for operational management within the hospital setting, and ‘high cost users’, which delves into how information technology (IT) can be used to streamline care plans.

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