Both sides of the picture

02 October 2024
Volume 16 · Issue 10

Abstract

In this column, Alice Cochrane reflects on some of the more difficult aspects of her job, and the importance of sharing this to convey an honest portrayal of her NQP experience

In the June issue, I shared with you the first few weeks of being a Newly Qualified Paramedic (NQP); discussing the induction process and my first shifts ‘out on the road’. Up to now, I have been working with paramedics of varying experience, and have had a few shifts with emergency medical technicians (EMTs). I have settled well into my station and am fortunate to be able to attend a variety of ‘jobs’; I could be in the city centre of Belfast or down towards Portaferry - the joys of working in a small country!

It is safe to say that there are typical ‘city jobs’, mainly being drug- or alcohol-related. There has been a recent surge in drug overdoses, mainly on MSJ or ‘street diazepam’; so much so, you could easily bet money on your next call being a drug overdose in the city centre. If you're based in Belfast—as I am—you can expect to attend at least one of these patients per shift, but lately, it is fast-becoming ‘the norm’ to attend between two or three of these patients daily, most of which are on standby as NARCAN (naloxone) has little-to-no effect on them.

This started to take its toll on me. I felt a bit helpless, as what I was taught at university wasn't working. In addition, the majority of these incidents took place in the public eye, which often led to abuse being thrown at a vulnerable individual or myself and my colleagues, while we are simply trying to do our jobs. I never knew that the drug problem in Belfast was this severe until I started working as a paramedic here.

Up until the end of July, I could only work with fully qualified paramedics; 2+ years post registration. While this is a mandatory safety-net for myself and patients, it has allowed me to develop my clinical decision-making in a supportive environment. In most cases, it has been a simple ‘yes, I agree’ from my paramedic crewmate, which has boosted my confidence. But when it is a no, it offers a good opportunity to reflect and have a conversation about it.

I have worked with a variety of paramedics, which I enjoy as I get to learn a lot from every single one. Recently, I have worked with paramedics who promote ‘see and treat’, and others who have a high conveyance rate to accident and emergency (A&E), which has knocked my confidence a little as I have encountered times where I would explore an alternative care pathway for a patient, but my colleague would not. Neither of us is wrong in this scenario, as we could justify our decisions for both approaches. However, as an NQP (and in general), I overthink a lot. In these situations, I often doubt my ability as a paramedic. However, it is just something I will have to work on through reflection and time. Nonetheless, I have a good support network around me for decision-making, such as my clinical support officer (CSO) and integrated clinical hub (ICH).

I typically like to promote the positives of being an NQP. However, if I were to do that in every column, I would be painting a different picture to what the reality of being an NQP is like. It is necessary to highlight both sides to convey a more complete and authentic impression of the experience – and it allows us to appreciate the positives of this career even more.