Enhancing the leadership and management competency of paramedics
Abstract
Ambulance services around the world are facing significant management and leadership challenges associated with the rapid growth of call volumes; increasing adoption of sophisticated technology; a broadening scope of clinical practice; greater expectations of citizens, patients and system governors; and the ever increasing complexity of working in both the health and public safety environments. The sustainability of vibrant, healthy and high performing ambulance services depends on competent, experienced and well-educated leaders and managers.
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