Up for the challenge?

In an age of such overwhelming change across the entire NHS, it seems there is rarely time to pause, take stock of the road we travel along, and appreciate the significance of the journey ahead. In December 2010, the Department of Health published ‘The Operating Framework for the NHS in England 2011/12’, which became operable on the 1 April 2011. Although many ambulance trusts are still wrestling to interpret the finer details of what is now required of us, there is little doubt that these new measures of performance are one of the most significant developments in the way ambulance services are measured since the inception of ORCON in the mid 1970s.

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