As a result of critical world events, understanding emotions in the workplace has become more important and, since these events, our approach to emotional regulation and critical reflection has...
The present literature search was conducted between January and March 2017 using the CINAHL, British Nursing Index (BNI), Medline, NHS Evidence and PubMed databases using the University of Brighton...
Hochschild defines the term ‘emotional labour’ as ‘the management of feeling to create a publicly observable facial and bodily display’ (Hochschild, 2012). Where this exists as an integral part of...
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