References
Leadership within the ambulance service: rhetoric or reality?
Abstract
Just as part 1 of this article (
Leadership can be regarded as a process, both at an individual level (as part of a clinician’s day to day practice) as well as at an organisational and professional level (as it structures the way in which patient care is organised and delivered).
This process is a shared one (Department of Health (DH), 2011b) with the responsibility for effective leadership resting not only upon those in formal positions of leadership within their organisations, but also upon each member of the multi-professional team. As organisations, ambulance services and paramedics have a key role to play in how health care systems operate (National Audit Office, 2011). Paramedics, as clinical leaders, have a responsibility to continuously look at ways of improving the quality and safety of patient care (Cook, 2001), either in relation to their own clinical practice or in contributing to organisational and professional developments.
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