A comparison of handover communication in NHS and military emergency care
Thursday, April 2, 2020
There is a gap in the literature comparing communication during handover between military and NHS emergency care settings.
This study aimed to explore differences in handover communication in the NHS and the military, and to understand how paramedics manage the transition between settings.
This was a qualitative study for which 13 paramedics were interviewed. It focused on handover communication in NHS emergency care settings and Camp Bastion Hospital, Afghanistan.
Interviews were conducted with regular and reservist paramedics serving in the Royal Air Force who had undertaken a deployment with the Medical Emergency Response Team. Semi-structured interviews were recorded, transcribed, coded and subjected to a thematic analysis.
Three principal themes were identified: differences between handover communication; standardisation; and the challenge of transition.
Participants were most concerned about standardisation. Transition theory and resilience may account for the difficulties encountered when transitioning between different care settings.
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